A question?
We are here to help.
Whether you are finding the right fit for your kitchen or checking on an order, get in touch. Tell us a little about what you need, and we will help with the next step.
Email VEBRANHow can we help?
For product details, size questions, delivery updates, returns or privacy requests, our support email is the best place to reach us.
For order questions, include your order number and the email address used at checkout. If an item arrived damaged or incorrect, add a short description and clear photos so we can understand what happened.
Please do not send passwords or payment card details by email.
Before you send
Choosing a size?
Share the wall width you have available and which size you are considering.
Checking an order?
Include your order number and what you would like us to check.
Requesting a return?
Contact us before sending anything back. We will provide the next steps and return address. Do not send returns to a business or billing address without instructions.
A few things to know.
Shipping to the U.S. & Canada
Shipping is free to both destinations. Order processing takes 1–2 business days; estimated transit takes a further 3–5 business days. These are estimates, not guaranteed arrival dates. Read the shipping policy.
Prices & taxes
All prices are in U.S. dollars. Product taxes are included in the displayed product price.
Returns & refunds
You may request a return of an unused item within 30 days of delivery. For non-quality returns, the buyer covers return shipping. Refund review and processing takes 3–5 days after the returned item is received. Your payment provider may take additional time to post the credit. See all return conditions.
Privacy requests
Email [email protected] with a description of your request. We may need to verify your identity before acting on a request. Read our privacy policy.